Certified Healthcare Environmental Services Technician

Leading the Way to Clean Environments and Quality Outcomes

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The Association for the Healthcare Environment (AHE) is very excited to announce the launch of its first certified training program for the environmental services technicians.

Through proper care and maintenance of the healthcare environment, environmental services technicians (front line staff) play an essential role in patients’ experience of care, as well as ensuring patient safety and satisfaction. Today’s environmental services teams strive to go beyond cleaning, disinfecting, and caring for the environment. They seek to create clean and quiet healing atmospheres that lead to improved outcomes.

In order to achieve these quality outcomes, environmental services technicians must be well-trained and demonstrate competence in a number of areas.

Environmental Services Technician Certification will not only signify technical accomplishment, but also commitment to performance excellence. Register your facility today to begin differentiating your team of environmental services technicians.......and start making significant contributions to the patient experience of care, the facility, the profession, and the community!

Please take a few minutes to explore the information below. If you would like to learn more about the Certified Healthcare Environmental Services Technician program, please supply your contact information by clicking here, and we will send you additional information.

Through proper care and maintenance of the healthcare environment, healthcare environmental services technicians play an essential role in patients’ experience of care, as well as, ensuring patient safety and satisfaction. Today’s healthcare environmental services teams strive to go beyond cleaning, disinfecting, and caring for the environment. They seek to create clean and quiet healing atmospheres that lead to improved outcomes. But in order to achieve these quality outcomes, healthcare environmental services technicians must be well-trained and demonstrate competence in a number of key areas.
Healthcare environmental services technicians are a vital part of the healthcare team, and their work impacts many components of the daily operations of a facility including infection prevention, patient satisfaction, improved outcomes, and reimbursement. With so much at stake for healthcare facilities, training and certifying environmental services technicians in critical areas of competency must become an essential aspect of the facility’s training program.
A Certified Healthcare Environmental Services Certification Program would raise the national standard and level of practice with respect to how healthcare environmental services technicians are trained, and elevate their critical role in infection prevention and environmental hygiene.

BENEFITS OF CERTIFICATION

Healthcare Environmental Services Technician

  • Respect
  • Earned credential recognized by the American Hospital Association
  • Ability to perform and compete at the highest level for environmental services jobs

Employees

  • Increased patient safety, efficiency, and professionalism
  • Engaged environmental services staff
  • Improved patient satisfaction

Patients

  • Greater satisfaction
  • Better experience of care
  • Improved outcomes

Certified Healthcare Environmental Services Technician Curriculum

Certified Healthcare Environmental Services Technicians Curriculum - General Topics

  • Emotional Intelligence; Effective Communication
  • Multi-Cultural Differences; Ethical Decision-Making
  • Value-Based Healthcare and the Patient Experience of Care
  • The Environmental Services Department in the Healthcare Delivery Model
  • Infection Prevention
  • Environmental Services Equipment and Supplies
  • Working Safely and Responsibly
  • Cleaning and Disinfection Throughout the Facility
  • Floor Care and Maintenance
  • Environmental Monitoring and Quality Control
  • Waste Removal
  • Linen Handling

 

Evidence-Based Instruction and Guidance

Units of instruction incorporate many of the key functions and evidence-based protocols identified by:

  • American Hospital Association
  • Association for the Healthcare Environment
  • Center for Disease Control and Prevention
  • Department of Health and Human Services
  • The Joint Commission

Train-The-Trainer Program

Provides an atomosphere for growth and support, challengin employees to be excellent, while increasing their skill level through training, development, and real-world situations. Through simulations and problem based learning, environmental services technicians are required to respond to problems as they would under every day circumstances.

 

Three essential courses:

  • Ethical Choices & Decision Making
  • Strategic & Critical Thinking
  • Environmental Services Technical Skills

Accountability

The Certified Healthcare Environmental Services Technician curriculum addresses critical areas of accountability required of healthcare environmental services technicians on the job, including:

  • Providing and maintaining a sanitary environment for patient treatment and recovery
  • Respecting confidentiality, ethic, and legal concerns
  • Understanding job-related terminology
  • Locating, operating, maintaining, and cleaning equipment
  • Adhering to infection prevention practices
  • Communicating appropriately with patients, staff, and family members
  • Exploring personal values and workplace ethics
  • Ethical decision-making

Topics contain instructional goals and objectives, critical content, exercises to sharpen participants' listening and memory skills, and criteria for testing for mastery.

All Hands In

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